Responsibilities:
- Manage tourists' inquiries in a timely, efficient and
professional manner.
... - Greet all customers with
warm, friendly smiles and deposition.
- Attend to & follow up with requests and
queries/feedback.
- Acquire strong understanding of tourists' needs, company products
and services, and general knowledge to manage all enquiries
independently.
- Provide feedback to supervisors on tourists’ and procedure issues
for further improvement.
- Ensure good housekeeping & maintenance of clean and neat
centre.
- Perform administrative duties, to support ad-hoc marketing
projects and assist in collating feedback and suggestions via
feedback form hand-out.
- Assist to display & replenish brochures and
collaterals.
Requirements:
- Must be excellent team player with effective interpersonal and
communication skills
- Able to work in a fast-paced environment, possess positive work
attitude and an eye for details
- Good knowledge and interest in Singapore and the Tourism Industry
is preferred
- Basic computer knowledge (Outlook, Excel, Word and Powerpoint
etc) and ability to access an Internet browser is a must
- Vibrant with a friendly and pleasant disposition
- Effective bilingual in English and one other language
- Required skill (s): Customer Service, Front Line Customer
Service, People Skills, Communication
- Applicants must be willing to work in Changi Airport and
Orchard
- Fresh graduates / Entry level applicants are encouraged to
apply
- Authorization to work in Singapore
- 15 Full Time Contract position available
*if you know any friends/relatives looking for job, recommend them
in too!!!
Other Information:
- Attractive remuneration and benefits (Salary Min $1650++)
- Working with an established organization
- Contract duration: 1 Year (renewable)
- Working hours: Rotating shifts
- Work week: 5 days, sometimes involve weekends and PH
- Working location: Changi Airport and Orchard Road
- Training provided - Fun and Exciting experience and
knowledge!
Suitable and interested candidates, please send your resume with a
recent photograph to: [email protected] or
64467694