Job
Description:
• Troubleshoot and follow up with user problems
• Conduct computer health check (apply all latest security patches,
upgrade to latest revision of software, ensure anti-virus signature
is updated and ensure Mobile Backup is performed etc) for
users
• Conduct Blackberry/Apple device health check (upgrade of
software/firmware)
• Rollout new IT solutions/services to user community (for example
Windows 7 etc )
• Support conferencing solutions used by users (Audio Conference
and Video Conference)
Work Scope:
• To provide 3rd level support for Singapore IT Operations
• To conduct IT training sessions to Singapore office users
• To provide technical advice to end users on technical solutions
and hardware recommendations based on corporate guidelines and
standards
• To troubleshoot Blue Screen of Death for Microsoft operating
system
• To test new software package to ensure that the software package
work in Singapore for users
Job Requirements:
• Minimum Diploma in IT or related
• At least 2-3 years of relevant experience
• Good technical knowledge in Laptop and PC hardware
• Good technical knowledge in Microsoft Windows XP, Windows Vista
and Windows 7
• Good technical knowledge in Microsoft Word, Excel (Pivot table,
Macro and advanced formula) and PowerPoint
• Good technical knowledge in Apple MAC OS
• Good technical knowledge in SmartPhones (Blackberry devices,
Apple iPAD, Apple iPhones and Windows Mobile devices etc)
• Good technical knowledge in Printers and Multi Function Printer
(for scanning, printing and copying etc)
• Good technical knowledge on the wired LAN, wireless, VPN and 3G
data services
All interested applicants are invited to write in with an
updated profile in MS Word attaching a recent photograph via
[email protected].
Remuneration: Gross monthly:
$2500-3000
We regret
that only shortlisted applicants will be notified.