I have a friend who works for a company called Teledirect Pte
Ltd, who handles the call centre operations for Singapore Airlines
Krisflyer Members flight bookings.
She was conned into signing a 18 months contract with them,
thinking that the pay is good with incentives and good welfare for
working under a well known Singapore Government owned
company.
Never know the danger of signing a work contract without even
starting on the job, she was horrified to know that the so called
incentive was near impossible to hit and they will be penalised
with forfeiture of half month of their incentives for just taking 1
day medical leave for the month.
And if you are late for work even 1 second for just once in the
month, you will lose the entire month's incentive.
And best of all, whe she was interviewed, she was not informed she
is not allowed to carry her mobile phone into the call centre area
during working hours and had to leave it in her locker.
And after sigining the 18 months contract, she will have to pay a
penalty of 2 months salary if she leaves the company less than 18
months in the job. To top it most, she is still liable to pay the 2
months pay penalty even if she is retrenched by the company within
the 18 months contractual period.
Urgently informing everyone not to work for Singapore Airlines's
Krisflyer Membership Services Teledirect Pte Ltd.
And strangely, Singapore's Health Minister will allowed people
working in Singapore to be penalised for taking just 1 day medical
leave when they are genuinely sick. And there is totally no workers
protection for people working in Singapore even the Ministry of
Manpower always proclaim the tripartite agreement between
government, employers and employees will seek a balance of
interests for all three parties.
Is this Teledirect company under SIA or on its own?