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IT SEEMS that even superstars can't get the star treatment once
shops close their doors.
International film star Zhang Ziyi was turned away by a high-end
boutique while shopping in Singapore two weekends ago as it had
closed at 6pm, at about the time Zhang and celebrity hairstylist
David Gan walked up to its doorsteps.
This incident and snippets of Zhang's three-day visit to
Singapore over the Hari Raya Puasa weekend were revealed in Gan's
blog on Sept 23.
Gan said Zhang was down town to dine, shop and relax after
completing a shoot for a programme on the National Geographic in
Borneo, Indonesia.
She and Gan were touring Singapore and over that weekend, had
gone shopping at the Hilton Shopping Gallery on Orchard Road.
Wrote Gan on his blog: 'They rejected an international celebrity
because of a technicality? I'm not saying that they had to let us
in because Ziyi is an international star but rejecting her would
give the brand and the service industry in Singapore a bad
name.'
Gan then went on to suggest that the staff at the boutique
should be trained in hospitality to improve 'communication' and
service to customers.
He added that the management should also 'choose and train floor
staff properly before sending them out to the real world.'
But Gan acknowledged that Zhang generally believes the services
in Singapore to be 'fabulous' and 'everyone is so polite and
thoughtful.'
'But...there's always that 1 per cent in 100 per cent that would
bring down a good name of the entire industry,' he added.
What do you all think?
Does this reflect bad service in Singapore. Personal opinion is the
boutique is right. Close means close. Leeway can be given sometimes
but it has to close when its really time to close. But what
irritates me is this DAVID GAN always dropping names to let people
know how close he is to superstars.