bismarck SG my mum recently signed a 2yr contract for maxonline 1500 in july or something and when she enquired abt upgrading the connection to a maxonline 3000, she was flatly refused by the starhub staff at her office's roadshow. both of us were damn shocked, i mean, hello ? we are upgrading the connection to a more expensive one (which is to their benefit?!) and they still refuse? it's not like hps here, where we will be getting a discounted price(yeah right, it is so discounted ) off hps. haiz....come to think of it, think i next time dont bully the sales staff that much..
ditzy SG Because from their experience, if you opt for 3000 and you get less than the desirable connection speed, you are more likely to complain. You know that you won't be happy if you don't get what you paid for, and they know that you know that, so they said no for you. To prevent future unpleasanties.
ditzy SG If they didn't offer a variety, they would make themselves look incompetent to have a share in the broadband market. And you know, in business, its all about having face. They still offer, they let you choose, but remember, its "I told you so, you don't want to listen, so not our fault.".
ditzy SG Then why bother paying them more for 3000? Stick with 1500. See, they're doing the rgiht thing, they're not letting you pay more for something that isn't worth. They do lousy thing, people complain, they do good thing, also people complain. People can never be happy one.
