Published on Jan 4, 2012
SingTel mobile customers were hit by two service disruptions in as
many days, prompting, an investigation by the authorities here.
Singapore's largest telco said its customers were 'impacted by two
unrelated and intermittent incidents' on Tuesday and Wednesday this
week, although they have since been fully resolved.
In a statement, a spokesman said the first problem lasted more than
four hours and customers in some northern and western areas had
difficulty using 3G mobile services such as data, voice and
messaging.
The issue was traced to a hardware fault and the affected equipment
has since been replaced.
