SINGAPORE : Many areas in Singapore experienced problems
accessing their StarHub cable services on Wednesday
afternoon.
StarHub confirmed that the problem was due to a technical glitch in
the eastern parts of Singapore.
The fault was caused by a cable cut by a Land Transport Authority
contractor working on the Kallang Paya Lebar Expressway at Kolam
Ayer.
The company said the cable TV services were restored by 5pm and the
modem services about an hour later.
StarHub said it was unable to ascertain the number of customers who
were affected.
Their investigations showed that cable TV services were affected in
Paya Lebar, Hougang, Changi, Pasir Ris,Yio Chu Kang and Tampines,
while cable modem services were down in Paya Lebar and
Hougang.
Channel NewsAsia had received numerous hotline calls from those
affected in Hougang, Serangoon, Tampines, Changi, Lorong Ah Soo,
Sengkang, Pasir Ris and Simei. - CNA