After reading from page one i have decided to ask for a refund
for the dvd i purchased.
I wrote a email to kenneth. With evidence from the forum =)
Hi Kenneth,
I would demand a refund for the Dvd i purchased earlier this
year during August. After reading through the sgforum, I realised
that the Dvd is pirated and i had paid 45 bucks for it. This is
definitely a scam.
I believe it is only more than reasonable to ask for a refund. I
will head down to the shop personally to get back the money.
Please reply to me as soon as possible to notify me of when i
can head down to the shop to collect the refund,
Evidence is as follow :
Hi, my name is Hock Tiong. Like many people who posted on this
forum thread, I too, fell victim to this particular magic shop’s
scam.
A few weeks ago, my son bought a couple of DVDs from this
shop.
Suspicious of the quality and authenticity of the DVDs, he
approached friends as well as other magic shops to further
investigate.
His suspicions were confirmed days later after comparing a similar
DVD title purchased by one of his friends
from another magic shop.
My son came to me and we proceeded down to magic hall to demand an
explanation.
The salesman denied everything that we threw at him and we had to
leave the shop empty-handed, angered and frustrated.
That was when I decided to take matters into my own hands.
The following attachments were email dialogues between me and magic
hall.
As you can see from their first reply, they didn’t question me
anything and quickly arranged to have the situation resolved as
soon as I mentioned about the law.
The 2nd reply was an excuse that I personally think is
nonsensical. I myself run a business that deals in the import
export trade. Having knowledge of the contents of what we deal with
is the lifeline of our business. If magic hall claims they don’t
open up their packages, isn’t it the same as a drug dealer telling
the police they didn’t know they were carrying drugs?
Read their reply very carefully- ”...so that I can trace back on
that transaction and get the ORIGINAL pieces
for you.”
Confessions from the horse’s mouth.
This reply really says it all. Reason why they kept pushing for
the titles is because they needed to re-order from their suppliers,
which most probably will take a few days to arrive.
That means all the DVDs and maybe a lot more other products,
everything in their shop are pirated.
In the end, I managed to get back a total of S$1350 in refund
and the 17 original DVDs will be arriving at my house via delivery
from them in a few days time.
