Help with activating debit card

Bonk SG

Uh, not sure if you can offer support on this issue but...Last week, I signed up for POSB GO! and DBS Visa Debit Card. They came through the mail today. Now, I'm not very clear on how to activate them. Do I insert them through the machine using my existing pin from my ATM card? P.S I didn't check the "replace my current ATM card" when I registered.

BotaHead SG

aiyo, just call them up and check lah, u can locate the card center number on the letter that come with the card right?

mancha SG

The card always come with instructions if activation is needed.

The PIN will be sent separately to you.

FireIce SG

this is sgforums, not DBS bank websai.

^Acid^ aka s|aO^eH~ SG

why not call bank and ask?

FireIce SG

bcos ppl love sgf too much

Yach SG

Your pin will arrive separately from your new card. Wait a few days :)

Dont use your old pin or your new card may be locked out.

Your old card will be still functional.

Bonk SG

Your pin will arrive separately from your new card. Wait a few days :)

Dont use your old pin or your new card may be locked out.

Your old card will be still functional.

Thanks. I suppose I could use that new pin to change into my current one. Less numbers to remember.

Oh and there's an acknowldge slip with the letter. Should I mail it?

Yach SG

I never remembered needing to mail anything when i received my card not long ago.. i guess if instructions in letter never write should be it.

But i had problems using the new card to withdraw money right after i receive the new pin. If you experience same then just go into the bank and ask the officers there.

FireIce SG

when I gt the dbs visa debit, I went to atm to activate.
no need mail back the form.
I no use the atm function. it is oni for signing purchases and online shopping payments

Bonk SG

Yup, yup. That's what I plan to do with it.

Also, a friend said I could just put in my regular ATM card, then there is an option to activate your debit card, then it will ask you for the new card. Gonna try that later.