Urgent Passport Collection

Csmagnum95 SG

Flying off to Beijing next Sunday, 5th of June and discovered my passport is not validated 6 months past the date, so I went to ICA to get a new one yesterday. Told the lady at the counter at level 3 my problem and she told me to wait for an interview with one of their officers who would review my case.

The officer there told me she approved the thing and I can collect my passport this coming Saturday, but she did not give me any card or anything.

I went to the ICA website and it said if I want to collect on Saturday I must book appointment, but I need some sort of file reference number which I obviously don't have cos the officer did not give me anything.

Help?

FireIce SG

call first thing tml morning

i hope u at least have the lady's name (im sure they wear name tags)

Csmagnum95 SG

I think I remember part of her name only, not the full one. Just hoping this thing would get sorted out soon.

ditzy SG

Next time before you or your company books a flight for you, at least open up the front cover to check.

Ferret SG

she gave u a receipt when u paid, dude.

I think the ref no is on it.

goodheart SG

ica is famous for always screwing up simple things de..

Y_Shun SG

ica is famous for always screwing up simple things de..

why singaporeans famous for not following simple rules and regulations leh?

Csmagnum95 SG

Actually I have not paid. Maybe because this urgent passport collection thing is different from normal procedures. I'm supposed to pay on Saturday ($10 more as well).