Hi D;
The answers to your questions may be found in the following steps.
The Tibetan buddhist teachings taught because we have countless
lives, all sentient beings have been our parents. So when u see
somebody treating u with disdain, just be patient and remember that
person is also suffering from ignorance. Not that just the victim
is suffering , the one who inflicted harm upon others is also
suffering.
The '7 Point Mind Training' is based on cultivation in 7
steps:
1. Equanimity
2. All sentient beings have been or, at least, could have been my
mother as I have lived innumerable lives.
3. Remember the kindness of your mother in this life, all she did
for you, the problems she went through to take care of you.
4. Would it be great if I could repay her and all previous mothers'
kindness.
5. Generate great love: may all mother sentient beings have
happiness and the causes for happiness.
6. Generate great compassion: may all mother sentient beings be
free from suffering and the causes for suffering
7. I should give up all self-cherishing and egoism, and work to
bring them happiness and release them from their suffering:
therefore, may I become an omniscient Buddha, as he is the perfect
doctor to cure the suffering of all mother sentient beings.
In the Tibetan tradition, following verses are often recited to
direct the mind towards generating Bodhicitta:
With a wish to free all beings
I shall always go for refuge
To the Buddha, Dharma and Sangha,
Until I reach full enlightenment.
Enthused by wisdom and compassion,
today in the Buddhas' presence
I generate the Mind for Full Awakening
For the benefit of all sentient beings.
As long as space remains,
As long as sentient beings remain,
Until then, may I too remain
And dispel the miseries of the world.