Eateries Serving Items That Aren't Fresh

last SG · 2006-04-21T01:42:27+00:00

It's really irritating when they give you less than usual, right? You feel like doing this : I feel that there are staff in Delifrance who end up being...

alexkusu SG

From a microbiological viewpoint, food spoil is just lost of sensory factors like tastes, smell, etc. Dosent meant it cant be consumed ma. If not, how come ppl consume spoilt foods like yoghurt, cheese, stinky tofu, etc, rite? Mr. Green

Redblood SG

Laughing

can i ask what is defination of spoilt food?

stinky? moldy? flies on top? ...

the food you mentioned are made that way ...

i think they are all talking about food made to be consumed as tasty but turned bad

Rhonda SG

I am surprised that you're talking about a 'microbiological' viewpoint, and haven't heard of microorganisms like the humble bacteria? Razz

Aveme SG

hmm chilli sauce considered?

Actual food itself i can't really remember a case where it is served to me but chilli sauce is pretty frequent since i am a huge chilli sauce fan.You know those chilli sauce that hawkers put in one big bowl then use a ladle to scope into the small dish to be served,such chilli sauce if left unused for the day will be left and used the next day (i think that is what they do),and there are quite a few cases where i can definately taste that the chilli sauce has gone bad since no chilli sauce should taste sourish

Rhonda SG

Chicken Rice chilli sauce is sourish. And lots of other chilli sauces have lime juice squeezed inside so it will taste sour too.

But if the hawkers really re-use the leftover chilli sauce, then that's bad and can cause food poisoning in a worst case scenario. Razz It's not practicing good food hygiene that way! Razz

Camellias4me SG

i like prawns in my horfun fresh & "bouncy"... but sometimes they use big & old prawns... see liao nua nua... bite liao neng neng.. no appetite at all. Razz

Aveme SG

well ok,i seldom have chilli sauce with lime,but if it is there,it is a different kinda sourish.sourish cause of using lime taste tangy and refreshing but this kinda sourish i am tasted has a bad aftertaste and also most of the time i will take a snif, it will have that slight chao seng smell that is unmistakable.

I really think that they reuse since they usually have a large bowl of it and i doubt it will be used up everyday so i really think most hawkers reuse chilli sauce that has being left from yesterday or maybe more days b4

Fatum SG

you can't expect too much from them Rhonda .... it's this Singapore "disease" .... one that afflicts our society ... we have this over emphasis on authority that everyone is afraid to make any independent dicisions at all, hence everyone tries to shift the decision (and the blame) upwards ....

the server doesn't want to be seen giving a free drink .... to a customer, the manager is stuck because his job description didn't tell him how to handle such requests, but did tell him to maximize profits ... so there .....

oh well ....

YA.YA SG

Something similar happened to me also. It took place in some cafe I have eaten in that place a couple of times before so i know their standard. I ordered seafood dish i think, when my order came and took a bite of it it , I knew it was not fresh at all. I told the waitress and she took it away. She came back reporting to me that they found no problems with it and told me to pick another dish of a similar price. No apology,nothing.Obviously they could taste that seafood is not fresh at all.Rhonda, I think its more like saving their “face” and they will never admit its their fault.

sacredspirits SG

hmm..... i kind of sympathise with rhonda.... well intentions of not wanting to drink/eat spolit drink/food and dun wan others to eat/drink spolit drink/food but genna thought 'trying to b funny'.... hmm.... very gek sim.....

some people thought that singaporeans are 'complain kings/queens'... but then, there are also a 'silent majority' who just 'leave things as they are'.... 'cant b bothered/too lazy'..... i used to be the later as well... but then, u realised that u have to stand up for what u believe in..... Smile

elindra SG

I think the last time was at some hawker centre and I bought a canned drink that has gone back.

The uncle changed it for me though he kept complaining that there is nothing wrong with the taste

Other than that, it's prawns that are not fresh Laughing

av98m SG

I've made waiters/staff send food back to the kitchen before. Sure I run the risk of the cook spitting into my food but I'll be damned if I'm going to pay for under/overcooked food, or worse, stale food. I've also complained about serving portions before.
And in most cases, the staff do not apologise but give you that kind of look. What, am I supposed to eat undercooked chicken??? Mad

My office canteen takes the cake though. Chances are that the same chicken you see on monday will be the same chicken you see on friday. Ditto for all their meat dishes. They're just re-cooked in a different manner throughout the week unless they're sold out. We vote with our wallets and feet and eat out instead. Laughing

rainee SG

of all things that are served not fresh...worst would be when it comes to seafood...esp fish and prawns...yucks Mad

breytonhartge SG

has the service industry forgotten the most basic of rules?

THE CUSTOMER IS ALWAYS RIGHT. Laughing

choco B SG

I send food back if they're off or have turned bad, regardless of where I'm eating, cheap or pricey. Customer service is subjective, but food condition, the very basic requirement of being served EDIBLE, safe-to-eat food, is non-negotiable.

Most times I get a reasonable response from the vendor. I would ask them / the cook to taste it. And I always get the dish replaced.

I'm surprised that people keep quiet about inedible food because "they don't want to argue with the vendor".... in the first place, why would you immediately assume that to bring up a food condition problem would guarantee you a quarrel on your hands?

It's no biggie really, I think if you talk to the vendor nicely they can work out a satisfactory solution for you.

shinta SG

wah... last time when i was workin with burger king, any customer return with a burger like no sauce (when there's sauce) or weird tasting coke whateva... we get the a fresh one wor.. no questions asked.

if its the coke, we'd drink it first lar... cos sometimes they say no gas or taste funny.. den if its not right we change the whole carton from behind de...

Surprised

i only order vanilla mos shake at mos burgers Razz

Rhonda SG

My mom, aunt, and I ate at a five-star hotel once. This hotel had a Nyonya Buffet that was quite popular.

That evening, they had orh luak so we all shared one plate of it. To our shock, when we bit into the oysters, we knew it wasn't fresh at all! Surprised And this, in a five-star hotel!! Shocked

I swallowed my oyster since there was no paper napkin for me to spit into indiscriminately. Razz All three of us kena bad food poisoning, with me being the champion toilet runner amongst us. Razz Laughing

We were all fuming mad and I insisted that mom call up the hotel to lodge a complaint. However, because we used to dine there pretty frequently, mom kinda hesitated because she said though we all suffered food poisoning, I was the only one who got it bad enough to see a doc whilst the two of them just let it run its course! I was soooooo angry but I was too weak to take action myself.

Basically, mom didn't want to be perceived as a troublesome customer! I mean, what the!!! Kena poisoned by oysters gone bad and too pai seh to complain?! Shocked She also said, what if we were the only ones to complain out of the entire dinner crowd? Rolling Eyes

stellazio SG

ask ur mother whether she need a godson anot? Mr. Green

Rhonda SG

Yeah... you're right.

Once, I got so pissed at being treated like I was someone troublesome when the food had obviously gone bad that I told them to their face to eat it in front of me and let's see if they don't get food poisoning. Razz

Basically, I think that no restaurant wants to serve stale food because sometimes, the cook might not even know that the food has gone bad because of bad organisation in the kitchen and because of staff overlooking good food hygiene practices. I also understand that sometimes, restaurants can be understaffed and can't possibly be that vigilant, unless you're eating in some five-star establishment and paying top dollar.

However, I think cheap or not, no food establishment should be allowed to get away with serving food turned rancid!! Mad

Actually, restaurants should be relieved that customers approach them to tell them about stale food rather than lodge complaints directly with the authorities cause that will mean spot checks if a substantial number complain about them and it not only mars their repute, it might put their licence at jeopardy.

If I approach them directly and they remedy the situation, fine, it stops at that. Win-win situation.

Why make the customer feel bad for serving him/her rotten food?! Evil or Very Mad

Rhonda SG

Hanor! Hanor!!

Wah, you understand totally and I'm so glad that you've learnt to be assertive! Wink

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