I totally agree!
For instance, I'm a Nurse. I resent my working conditions and the
nursing management in my ward but, I have never taken it out on any
of the patients I am in charge of because it is not their fault at
all and I have a duty to perform.
I think in situations like these, you can't afford to see things
from a hole-in-the-well (Chinese : Jing2 Di3 Zi1 Wa1 ie. 'Frog in
the Well). You need to adopt what they call, the 'Helicopter
Vision'.
I think if you guys had seen the thousands upon thousands of happy
faces digging into their Fun Packs, that alone, would have been
reward enough for whatever sh!t you had to go through and put up
with.