Damn, don't you just love it when their screwup becomes your
problem to solve?
Got an even better one. I've got an Indian friend whose name is
pretty long, so in typical style, it's abbreviated when his clients
write cheques to him. So he's gone to POSB to ask them to accept
cheques to his account written in the abbreviation. Not only did
the girl at the counter refuse to do that, she asked him to
change the name on his IC to match the name on the
cheques! 
