a relly nice CSO from singpost kindly replied me to inform me to
tell the courier (fedex, in this case) tt vpost USA does not open
on weekends and public holidays
so dun farking deliver any parcels on Sat!
i bet fedex will laff all their leg hair off.
a freight forwarder/holding area is oni doing 5-day work
week???!??!?!
so i believe the blame is taiji back to me bcos i did not inform
fedex not to deliver on weekends and p.hols.
wat i expected, for being service excellence, is that they tell me
tt they will track the article and ask for redelivery. (im sure
fedex left a notice if delivery fail)
and to add, their respond time supposed to be 3 working days
(max, i presume), but this is the 4th day since i sent in the
enquiry.
and fedex had oredi re-delivered yesterday. (before singpost can
even reply me)
im not comparing the efficiency bcos it's relli not worthy to be
putting singpost and fedex on the same scale
