If didn't take their calls for 3 calls.hearsay u will be barred
for 3 hrs.the satelite signal will have a red cross.
Not true lah....I often go without taking calls for 5 times also
continued getting calls....
Maybe would be placed on lower priority when there are many
cabbies in the vicinity (say got 3 taxis in the area but you have
not be taking the past few calls, then the other 2 taxis would be
offered even though you are nearer).
I don't usually take calls that are too far away as I have
experienced before customers cancelling the call before I could
arrive there. I often also avoid areas that are in the
opposite direction or have a very unknown address to me.
If they penalize taxi drivers based on the priority scheme, then
the overall response time is longer.
The system is that way such that it is win-win situation.
If the taxi driver does not make the additional call booking
money (only $2.30 or $3.30, not the taxi trip money), the call
center also does not make. When they make enough for the
year, they would give cabbies some levy-free calls.
Very often we could receive more than 3 calls while waiting at
the taxi stand so it is stupid to penalize taxi drivers for that.
We pay $35,000 to $65,000 (including rental GST) for rental
every year and have the full rights to attend to street hail
customers if we think it is in our best interests.