Dun worry brother, we all were once also new before, mistakes
are part and parcel of human, no one entering a new trade will not
make mistakes, however, on the road mistakes is the best learning
point in taxi trade and infact, in life, books and classroom talks
are secondary to it because taxi driving is not a desk top job.
Learn from it and move on, it is not a difficult trade, just
remember that once you become an old bird, take care of those newer
one. Going the wrong road is ok, apologise, give discount and most
pax will in a way, forget it, even getting complain is also not a
big matter. The real essence of Taxi driving is also not about pax,
road, calls and complain, the real thing is BE SAFE
AND AVOID ACCIDENT AT ALL COST.