Hi, this is Chris
Chin and I work for Microsoft. Great to see so many people
expressing your points of view on Eddy’s lost phone. As many
of you had guessed, Eddy is fictional. His character was
created to raise awareness that when you lose your phone, you risk
losing your data, personal or work-related. It is extremely
important to back up the data on your phone and protect your
privacy. If this message misled you, please accept my sincere
apologies. We have discontinued this
campaign.