Varying
rates can mean big gap in what commuters pay for same
ride
THE
difference in cab fares from Dover to Changi can be as much as $12,
thanks to the varying flagdown and metered fare structures of taxis
here.
Commuters
have long bemoaned the confusion that the array of rates has
caused, with 10 different taxi flag-down fares ranging from $3 to
$5.
And that is
not including more than 10 different kinds of surcharges, and the
fact that cab companies can adjust their fares on their own, and
often do it quietly.
Only one
out of 10 regular cab commuters interviewed was able to give the
correct range, while six thought that the highest flagdown fare was
$3.80.
Commuters'
frustrations have led Senior Minister of State for Transport
Josephine Teo to acknowledge in Parliament recently that the
current fare structure is "complex and confusing", and that the
authorities will study how to allow for easy fare comparison across
the six companies.
Marketing
executive Keith Tan, 24, who takes taxis five times a week, said:
"I usually find out the flag-down fare only after I get into the
taxi. Even if it's expensive, I just go with it if I'm in a
rush."
While the
difference in flag-down fare and metered fare increase is between a
few cents and $2, the difference can be felt when the distance
travelled is long.
A taxi ride
in a Comfort Toyota Crown from Dover to Changi costs $23.60, while
the same ride in an SMRT Chrysler 300C would cost
$35.90.
Regular
taxi commuter, auditor Toh Huey Sun, 25, feels more can be done to
inform the public about fares, which are currently only published
on the taxi companies' websites and carried on the taxis' window
displays.
"Maybe
taxis can display the fare they charge on top of their cabs, along
with the hired/available status," she said.
Some
cabbies, like Mr Francis Chia, 56, who drives a Chrysler, go the
extra mile to let their passengers know the rates before the
journey starts. Others, like Mr Woo Chong Guan, 52, do not even get
a chance.
"I've had
passengers skip my taxi and go to the cheaper models behind," said
Mr Woo, who drives an SMRT Chevrolet Epica.
But while
commuters want a standardised fare, drivers still need to recoup
the higher rentals for newer models, pointed out adviser to the
National Taxi Association Ang Hin Kee.
"We have to
tackle the problem from all sides, which includes the rental
structure and not just fares alone," said the MP for Ang Mo Kio
GRC.
Standardising fares
would also require government intervention in the currently
deregulated industry, said National University of Singapore
transport economist Anthony Chin.
"If we want
to control flagdown fares and prices, we have to regulate. So, we
have to decide: Are taxis public transport?"
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