not only as a Taxi Driver, infact all all level of job, there
are unwritten rules each of us got to aware and process the
knowledge to handle it.
my friend, as a business owner, he do got to face all type of
nonsences from customer, employee and even Taxi Driver (if his car
is in the workshop and need to travel by Taxi).
the only difference is, the sucessful one knows how to handle,
not on others, is on himselves. they never allow himself to ruin
his business because of others behavior.
10-80-10 rule,
10% of people you meet will make your day, praise you, tips you
and appreaciate you.
80% of people you meet will leave no memory on each other, just
buy, sell and fuck off.
10% of people you meet will leave you bad experience, will scold
you, short change you, dissatisfied with you....etc.
common people will have 90% of good people around, 10% of bad
experience
if one had more then 10% of bad experience........ look at
yourselves, are your behavior inviting the "nasty" side of the
others?
if one is unable to take that little 10% of life experience,
there are lower then Taxi Driver job waiting for you to continue
your Life Experience.
Nice breakdown
TS, learn to handle it manage it
service line, many knows customer is always right and therefore
push their luck around
Just don't challenge them, u don't face so many of such each
day, unless u are also a problem ?