just one qn to mr bowah..
" if restuarant line spoilt, fine with me,
talk nicely, maybe give a
bit of discount, I can go ATM and withdrawn to pay
them, "
"sorry miss, my card machine down, girl
said, oh, i no cash, can you wait, I ask my friend to come down and
pay you, taxi driver replied, ok, but meter still on until your friend
arrived. Girl said thank you"
why the difference or inconsistencies? Why would the restaurant give u discount for
doing the extra, & TD must charge when it is the machine
down?
Pls share.
Ah Fat boy,
I am speaking from a TD perspective hor, so you think i will
take a lose stand if I am the TD??
You call yr friend, seat inside my taxi and enjoy aircon, music
and peace of mind, I paid for you?? in front got one luggage going
to airport and I cannot take because of you??
Restuarant on the other hand got other customer, whether I stay
or leave, they still can get customer, and I hv to make a walk to
an ATM, draw money and get back to you, did I enjoy my stay in your
restuarant, take yr aircon, occupy your seat??? that result in you
having to reject customer because no more seat?? And the key word
here is Maybe...if that resturant is customer orientated, they may
give me a 10% discount which is the usual case.
But for a TD, you seat in my cab, I am losing time and pax, and
all these incur cost to me, yet at the same time, my fuel is
running on idle mode, you think if I tell pax, meter still on, will
he or she agree?
Yes, I would agree that machine not workable is of nobody fault,
and also agree that there is no issue of not paying for both cases,
both the consumer and service provider do play a part here, hand in
hand to settle the matter amicably with an understand of each other
position, I wait for yr friend, I am losing, be it meter running or
not, because I would prefer a flag down fare. As for restuarant,
you wait for me, you do not lose anything, restuarant is still open
for business