Dear
Thank you very much for your message. I have attached the picture
of the receipt with this note. (Please see the picture).
This driver gave me a receipt under the company name "SINGAPORE
TAXI". He tore up a sheet from a booklet and gave it. Apparently no
such taxi company exists and this taxi actually belongs to SMART
AUTO as per information I got from Singapore message boards.
Apparently this taxi driver has printed his own taxi receipts and
ripping off several people. Does SMART AUTO know about the
SINGAPORE TAXI receipts handed out by one of their drivers? Such
taxi drivers are disgrace to clean image of Singapore.
When I asked for the machine printed receipt, driver refused to
give it saying the machine was broken.
As the taxi was nearing the airport meter showed $14.20 and
suddenly changed to $48 at the time it stopped, while I was looking
out the window.
Driver asked for my room number (which was 1421) at Meritus Mandrin
and wrote that as the taxi number.( He thought he is being a clever
fox). Since I was a foreigner and rushing to catch the plane, I did
not want to argue with him and politely noted the taxi number (SHB
7448R) at the back of the receipt and paid $48 plus Additional $2,
(Since I did not have the change) and walked off. Driver also
refused to sign the receipt, when I asked for it.
However it is easy for the investigating officer to find out who
was driving that taxi during that time of the day (4.50AM) which is
in the receipt and easily compare the handwriting.
-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Thursday, October 19, 2006 8:16 PM
Subject: Feedback Reply from LTA
Our Ref: LTA/BTR/C38.006.01511854/1
Date : 20-OCT-2006
SHB 7448R
FEEDBACK NUMBER:426854
Thank you for your feedback of 18/10/2006, and I am sorry to hear
of your
unpleasant experience.
The Land Transport Authority does not condone any malpractice or
misconduct
by errant taxi drivers in any incident involving taxi passengers
and view
all complaints lodged with us seriously.
In this respect, we wish to inform you that we will be assigning
an
Investigation Officer to look into your feedback against the
specified
taxi. The case officer may contact you for clarifications when
necessary.
If your case is a straight-forward one where evidence against the
errant
driver is strong and the facts are not disputed, we will strive to
reply
within a month from the date we receive your feedback. However, if
the
case is more complex, we will need more time to ascertain the
intricacies
of the case, and we seek your understanding that we may take longer
than a
month to reply to you.
We thank you for your understanding in this matter.
Yours sincerely,
EXECUTIVE (VOCATIONAL LICENSING)
BUS & TAXI REGULATION DIVISION
