Some commuters will never ever get a Comfort even if they Call
6552-1111 & Book one , they will get a CityCab instead . Always
will get a CityCab .
How they do it ?
They ( ComfortDelgro) re-routed the booking lines from 6552-1111 to
CityCab call centre for some customers , and from there , a CityCab
will be despatch to the customer .
Who will be affected ? Those who had , ever , ever call for a
cCtycab ..... and permanently this handphone number or hse number
will be in CityCab data base , even if u dial 6552-1111 , the lines
will still be re-route to CityCab .
How to avoid getting a CityCab if u wanted only a Comfort ?
Answer : Goes through the operator , and
inform them " I only want Comfort " or so whatever ..... then they
will sent u only a Comfort .
That's the only way at the present moment .