tought human only cheat,but machine also cheat

Farid_ SG

i always tought that human only cheat and make mistake.Bank ATM machine also cheat

recently went to bank to withdrawl $130(sice there is no $50 so the machine dispense all in $10dollar note,new money with serial number arrange).when the money came out and i count it only $120.and the recipet print $130.so where the $10 go to?

call bank they say they will investigate and deposit the money back to my account by 6pm.on monday .so today go back check no have..consider burnt.

just share this story only..=)

FireIce SG

bcos machine is programmed by humans oso......
for such thing u have to call to poke them to do something
or else they think u not urgent so they will sit on it and hopefully u will 4get abt it

Dondontan SG

INteresting. Machines like human beings are not perfect.

^Acid^ aka s|aO^eH~ SG

must comprain~~~!!!!

QX179R SG

are the $10 notes those "plastic" types..
if yes then high chances of the machine miscalculated due to its smoothness..

Farid_ SG

are the $10 notes those "plastic" types..
if yes then high chances of the machine miscalculated due to its smoothness..

yes,plastic notes .

Farid_ SG

must comprain~~~!!!!

complain on monday.they say will check and investigate.and will put the money back to my bank account on monday by 6pm.today wed no money deposit back..

QX179R SG

if they still nvr credit the $10 back, go straight to the bank counter & let them know..
sometimes calling them is as good as not calling..

btw, hope you still have the receipt..

AdamLyon SG

I wonder how many of us actually COUNT the money from the ATMs...

Makes me worry cos i usually nvr count hehe...

@Farid_

Well, personally, i feel, dun go down to the bank yourself, cos u gotta stand in queue for sometimes 30min, for something which is totally unreasonable and not your fault!! I also suspect that even if u tell them your story, they will STILL ask u to queue up...

Much better to call (even tho that is wasting your money too) and insist they fix a deadline by which they must refund u.

And if u have guts, ask them for "Reimbursement" of your wasted handphone minutes too :D

Don't accept their crap about "sometimes machine-errors happen". Think about it for a moment...IT SHOULDNT.

PS: mind telling us which bank it is?

Louis888 SG

Keep pestering them . It ts still money and you should not be paying for their mistake.

mancha SG

Investigation is usually very fast. Check the print out balance against the actual balance in the ATM. If the amount checks, then the machine made no mistake. Check also if there are any other complains about the same machine.

If there is $10 excess, then it is yours.

But if the machine gave you $10 short, and gave the next fella extra $10, then the balance would tally. So machine made no mistake, as far as the bank is concern.

They are probably discussing whether to accept your claim and authorise the release of $10 back to you.

Bank officers are not known to be brave.

FireIce SG

i always make it a habit to check the notes and the receipt before i step away from the machine..........

and for watever other payments, transactions

mancha SG

If there is a discrepancy, what do you do?

If all's ok, do you say "Thank You" before you step away?

likeyou SG

Which bank atm?

BadzMaro SG

Who withdraw alang alang 130...

see la.. dun withdraw in 50s... thats what u get..

who tell u go complicate the machine some more.

Farid_ SG

Who withdraw alang alang 130...

see la.. dun withdraw in 50s... thats what u get..

who tell u go complicate the machine some more.

machine got no $50 notes..it only have $10 note only.

all new notes with running number

Farid_ SG

Which bank atm?

POSB

Farid_ SG

If there is a discrepancy, what do you do?

If all's ok, do you say "Thank You" before you step away?

Still waiting for the bank to call me ..going to friday still no news from them..

i think they forget about my case =(

mancha SG

Call the Customer Service Hotline, to bump up your case.

Whatdatoot SG

put stomp for more attention to your case