yeah.. actually, from the point of view of the patient, i would
think they are just looking for some reassurance...
anyway, from a friend of mine, seems like the hospitals are almost
criminally understaffed, yet her hospital managed to get some JCI
or something like that, award..
reminds me of my organisation... going after awards which are
usually detrimental to the organisation...
wonder what's in the minds of the senior management?