This is a sensitive period.
They have heard your feedback and are implementing bus services
to make you happy.
There are enough fiasco for the top dogs who dun give a shit
about the people who pay for their salary and fat bonus.
After the sensitive period is over, I dun think they give a hoot
about your complaint and feedback.
This problem have already existed for a long time and her
comments clearly stated that she is not going to blow her KPI in
collecting more profits.
This is the nature of things here.
You have to stand up for yourself by sending lots of emails,
feedback and letters to the media, press, forums and facebook for
any one to decide to SOLVE the problem which actually NEVER affect
them.