OMG as I took the Taipei MRT system
1) off peak freq = 3 - 4 mins (SMRT 7 mins, MTR 4 mins)
2) single trip ticket uses token chip (slot into a empty
slot below the card tapping sensor as u exit the
station, instead of the usual tapping of the store value card).
Over here need to go queue at GTM again to return $1 
3) The sides has LED boards to indicate destination station
4) Front and rear indicates destination instead of the running
no here
5) Courtesy messages asking passengers to move in (in Chinese,
Hokkien, Hakka & English) aired at major stations/
interchanges
6) Passenger information system even indicates exactly how long
would the train be arriving - countdown timer
As I took the Taipei MRT, really ashamed, over here SMRT or
whoever thought of the ez-link system makes Singapore a laughing
stock. We're moving back to a 3rd world nation - more goods years
to come 
That's why I was wondering how SMRT got the whatever award
(infact the only award they can get is "the most cheapskate train
company in the world with a management run by childrens as they
seems to have a attitute of do something awhile than forget about
it" award). I am not expecting them to have frequency for non-peak
hours to be like Taiwan at around 3 - 4 minutes but at least most 5
minutes, yet they always fail to deliver, once I waited for 10
minutes for a train, frequency really got worse. How they manage
peak hours is really very wrong. Now I am wondering how long will
they maintain STARIS, the VPIS on the C751B was a complete
failure...
I seriously think that LTA really need to reconsider how public
transport should be run in SG, instead of profit based why not make
it non-profit based, this however doesn't means that they can do
ridiculous stuff and when see red, take $ from taxpayers but rather
maintain a public transport that is balanced (not too much profit
yet no loss).
Well this are probably things we will never see but I was
wondering if they could at least make the effort to really fix the
frequency, do something about the peak hours (yes, we know you have
train shortages but terminating the train at Yishun doesn't help
the situation), understand that there is something call unofficial
peak hours (around 6.30am, when students and some workers take
their train to work, probably around 3 - 4 mins frequency will be
good) and have a timetable that are closely tied to every other
line on the network. Example if Train A (NS Line) arrives at Bishan
Interchange, have a Train B (Circle Line) arrives 8 - 10 minutes
later so that people will be able to catch the train after they
arrive at the interchange without waiting for 6+ minutes for the
next train cause they just miss one.