write in to FEEDBACK (me neber say comprain wor~!) about the
staff's proficiency in English
singapore is a multi-racial country, we have a portion of the
population who do not understand chinese
if they want to be cheapo, pls QC the hiring process
the staff must be able to speak and understand english... but tts
not enough... must understand singapore's english, which we proudly
believe, is unique....
as a customer service provider, this is intolerable
commuters' time is precious...
if the feedback letter ends up with another china chinese staff, we
relli is hong gan liao.