Channel NewsAsia - Wednesday, April
9
SINGAPORE: Transport operator SMRT has clinched the "Best
Passenger Experience" award at the inaugural Metro Awards 2008 in
Copenhagen, Denmark.
Metro Awards is part of MetroRail, an annual conference of the
urban rail industry worldwide which met from 1 to 3 April this
year.
Other finalists of the "Best Passenger Experience" award
included Copenhagen Metro, MTR Corporation Limited (Hong Kong) and
The Warsaw Metro Ltd.
They were judged on factors such as value for money, efficiency
and reliability, as well as cleanliness and security.
SMRT said the international award for service excellence came
shortly after it won the "Most Customer—Friendly Transport" award,
presented by Singapore’s Land Transport Authority. — CNA/so