SINGAPORE: Shoppers can expect self checkout
counters at more NTUC FairPrice supermarkets this year. It's part
of the supermarket's efforts to boost productivity and raise
service levels with the use of technology.
At FairPrice Finest in the new Clementi Mall,
shoppers can scan, pack, and pay for their purchases, all on their
own.
There are also "self weighing" machines for fruit
and vegetables, and electronic shelf labels - which FairPrice said
will save at least 50 man hours that staff spend per month manually
printing and updating prices.
For FairPrice, the new technology optimises manpower so that staff
can better focus on serving customers.
"The customers who have come to this store, (and) tried the system
are telling us they're more than ready to see more of such self
checkouts and to use such self checkouts. Which is why by end of
this financial year not only will you see this in this store, we're
going to have up to eight stores which will have these self
checkouts," said Mr Seah Kian Peng, CEO of NTUC FairPrice.
- CNA/cc