The Rude Customer:
An award should go to the Virgin Airlines gate attendant in Sydney
some months ago for being smart and funny, while making her point,
when confronted with a passenger who probably deserved to fly as
cargo.
A crowded Virgin flight was canceled after Virgin's 767s had been
withdrawn from service. A single attendant was re-booking a long
line of inconvenienced travelers. Suddenly an angry passenger
pushed his way to the desk.
He slapped his ticket down on the counter and said, "I HAVE to be
on this flight and it HAS to be FIRST CLASS".
The attendant replied, "I'm sorry, sir. I'll be happy to try to
help you, but I've got to help these people first, and I'm sure
we'll be able to work something out."
The passenger was unimpressed. He asked loudly, so that the
passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I
AM?"
Without hesitating, the attendant smiled and grabbed her public
address micro-phone: "May I have your attention please, may I have
your attention please," she began - her voice heard clearly
throughout the terminal.
"We have a passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS.
If anyone can help him find his identity, please come to Gate
14."
With the folks behind him in line laughing hysterically, the man
glared at the Virgin attendant, gritted his teeth and said, "Fuck
You!"
Without flinching, she smiled and said, "I'm sorry, sir, but you'll
have to get in line for that too."