Customer: 'I've been ringing 0800 2100 for two
days and can't get through to enquiries, can you help?'.
Operator: 'Where did you get that number from,
sir?'.
Customer: 'It was on the door to the Travel
Centre'.
Operator: 'Sir, they are our opening hours'.
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Samsung Electronics
Caller: 'Can you give me the
telephone number for Jack?'
Operator: 'I'm sorry, sir, I don't understand who you
are talking about'.
Caller: 'On page 1, section 5, of
the user guide it clearly states that I need to unplug the fax
machine from the AC wall socket and telephone Jack before cleaning.
Now, can you give me the number for Jack?'
Operator: 'I think you mean the telephone point
on the wall'.
------------------------------------------------------------------------------------------------------------
RAC Motoring Services
Caller: 'Does your European
Breakdown Policy cover me when I am travelling in Australia
?'
Operator: ' Doesn't the product name give you a
clue?'
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Caller (enquiring about legal requirements while travelling in
France ):
'If I register my car in France , do I have to change the steering
wheel to the other side of the car?'
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Directory Enquiries
Caller: 'I'd like
the number of the Argoed Fish Bar in Cardiff please'.
Operator: 'I'm sorry, there's no
listing. Is the spelling correct?'
Caller: 'Well, it
used to be called the Bargoed Fish Bar but the 'B' fell off'.
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Then there was the caller who asked for a knitwear company in
Woven.
Operator: 'Woven? Are you sure?'
Caller: 'Yes. That's what
it says on the label; Woven in Scotland '.
----------------------------------------------------------------------
On another occasion, a man making heavy breathing sounds from a
phone box told a worried operator:
'I haven't got a pen, so I'm steaming up the window to write the
number on'..
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Tech Support: 'I need you to right-click on the
Open Desktop'..
Customer: 'OK'..
Tech Support: 'Did you get a pop-up
menu?'.
Customer: 'No'.
Tech Support: 'OK. Right-Click again. Do you
see a pop-up menu?'
Customer: 'No'.
Tech Support: 'OK, sir. Can you tell me what
you have done up until this point?'.
Customer: 'Sure. You told
me to write 'click' and I wrote 'click''.
----------------------------------------------------------------------
Tech Support: 'OK. In the bottom
left hand side of the screen, can you see the 'OK' button
displayed?'
Customer:
'Wow. How can you see my screen from there?'
----------------------------------------------------------------------
Caller: 'I deleted a file from my PC last week and I have
just realised that I need it.
If I turn my system clock back two weeks will I have my file back
again?'.
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