Intro:
These disturbingly funny conversations allegedly took place between
air traffic controllers and pilots around the world. They are
included here firstly and simply because many are very funny;
secondly because the collection provides examples of not so great
communications and relationships between 'customers and suppliers',
in the context of achieving quality of customer service and service
delivery. There is always room for well placed humour and/or
firmness in organizational communications, but when misplaced,
effective inter-group working can be undermined, especially when a
little misogyny, xenophobia or arrogance is thrown into the
mix.
Air Traffic Controllers Funny Quotes
Sample
Tower: "Delta 351, you have traffic at 10 o'clock, 6 miles!" Delta
351: "Give us another hint! We have digital watches!"
One day the pilot of a Cherokee 180 was told by the tower to hold
short of the active runway while a DC-8 landed. The DC-8 landed,
rolled out, turned around, and taxied back past the Cherokee. Some
quick-witted comedian in the DC-8 crew got on the radio and said,
"What a cute little plane. Did you make it all by yourself?" The
Cherokee pilot, not about to let the insult go by, came back with a
real zinger: "I made it out of DC-8 parts. Another landing like
yours and I'll have enough parts for another one."
