Hayden, that counter staff Paul Chua's very GUAI LAN manz

We shall call him GL Paul from now onward. Gonna tekan him whenever
I have the opportunity.(yes, that's very bad of me...... but I like
it
)
For the benefit of those who's absent, I present to you...
The story :-
Hayden came back late last night from Malaysia hence he couldn't
come for the bowling session.
He wanted us to collect his new VSC membership card from the
counter so that we can start utilising it and at the same time,
pass it to him so that there's no need for him to go all the way to
Marina South.
Ding went to the counter, told GL Paul he's here to collect
hayden's card on his behalf. GL Paul said to get hayden to give him
a call and he'll hand over the card.
Ding went back to the lanes and got Jae to call Hayden. Hayden
returned call and Jae pass the phone to GL Paul for direct
communication(words from the horses' mouth - sorry Hayden, I'm not
saying that u'r a horse
).
GL Paul then said to Jae. He(Hayden) must come down personally with
IC to collect his card.
Jae came back slightly agitated and broke the bad news to us saying
that GL Paul said something about black & white conditions on
the application form indicating member must come down personally
irregardless of whether he's died/overseas/or hospitalised(I've
added salt & vinegar here) . He then proceed to the lanes to
register a strike 
Ding's very DL about GL Paul. After a few disturbed throws on the
lanes, went to confront GL Paul at the counter.
Ding: "I thought u said to pass us the card after I get my friend
to call?"
GL Paul: "yes but now I've changed my mind. he must come down
personally to collect it. It's the terms and condition when they
apply for the card"
Ding: "is that so? Are you trying to play me out here?"
GL Paul: "...... silence...... felt uneasy(hope he didn't think
that I will beat him to pulp."
Ding: "if you wanna mess with me, I'll mess with you! Show me the
black and white that you've mentioned now."
GL Paul: "There's no black & white."
Ding: "Give me your full name, Victors' bowl email id and phone
number. I wanna log an official complaint!!!"
At that point, GL Paul panicked. Was stoned for awhile then proceed
to write the requested info in a blank piece of paper with unsteady
hands. I picked up the Victors' Bowl namecard at the counter and
passed it to him, just write down your full name here, email and
phone number is already indicated on this card.
end of story. Don't feel sorry for GL Paul, he deserved it for
blowing a small matter up.
Update all when I have the offical reply from Victors'...... so
stay tuned 