Singnet sucks.
I had broadband on my first tel line, but it was causing noise
on tel line, despite microfilter. So I got a second tel line and
paid for broadband line to be transferred to second line. Was
done.
Then two days ago (after 5 months), no broadband connection for
two days. Now, Singnet says that my broadband is still on first
line. So i have to pull a very long tel line across my living room
into the study room. So ugly and my parents may trip over.
I asked for Singnet to rectify it and they said must pay $40. I
said not my fault, since you had a cluster down and did repair work
a day ago. They said still must pay.
Sucks man. Am so mad with them. Want to terminate broadband but
must pay $300+ penalty. Crap customer service!
