I bought my laptop - Lenovo U430P from my poly last year April
and certain software is alrdy installed for me such as Microsoft
office, myob etc.
Recently, I lend my friend my USB and I didn't know it was
infected with shortcut virus so I insert it into my laptop and
everything is inside this suspicious looking shortcut folder but I
didn't suspect at that moment and went on to open the file. After
that I start to suspect and I went to try inserting my another USB
which is free from virus and I found out that it gets converted
into all inside a shortcut folder as well. I knew it was a virus by
then.
i tried the command prompt method but it cannot remove it from
my laptop because I tried using a third USB and it gets converted
into shortcut folder as well so I know the virus exist in my
laptop. I have updated windows defender though but it can't detect
this virus.
I see online that wscript.exe, desktop.ini, thumbs.db should be
deleted but I search it up and a lot of the same file names appear
but created in diff dates. I didn't remove any yet because I'm
scared it is some important files that is necessary for the laptop
to function.
My main purpose is to remove the shortcut virus from my LAPTOP
that keeps converting my USB into a infected USB with shortcut
virus because I have spare USB and I need the laptop to save school
work but now I can't because I don't even dare to insert my USB
anymore T_T,
Should I factory restore? How do I do that? My laptop comes with
windows 8.1 when I bought it and inside the package, I saw this 4
disc that states "windows 8 product recovery media". Do I need to
use this 4 disc if I factory restore? I want to delete everything!
I don't mind deleting those software because i can ask my school
help desk On how to download it back again for free I think. I have
my sch work uploaded to google drive because I didn't backup
beforehand and now I can't insert any USB. However, if the 4
disc is needed during factory restore, but he external disc drive
uses a USB cable, will it get infected wight he virus as
well? I
I'm really worrying abt it for
one month alrdy because I can't find a solution and I emailed
lenovo service centre last week and they did not reply anything to
me yet. I must admit I'm a IT noob so if anything I say does not
make sense please excuse me T_T.
Pls share with me any alternatives ways as well I just rly wanna
get rid of this virus from my LAPTOP only before sch reopened. Your
help is greatly appreciated!
