New purchase Lenovo Flex 20 (All-In-One)
computer, battery self-discharge very fast after completely shut
down, will drop about 25 % per day, means if I on my computer after
24 hours, battery left 75%, 50% after 2 days, totally flat after 4
days.
Call support hotline, troubleshooting on: energy
management, BIOS setting, unplug all usb devices after shut down,
different ways of shut down, remote controlled by Lenovo
representative, even change the new battery, problem still the
same. All the representatives are not professional and just keep on
asking you do you try to adjust the energy management… what
the hell !!!
As told by the engineer who replaced the new
battery for me, Lenovo Flex series computer all have such problem
as I mentioned, but I not agree with what he said.
Post some messages on Lenovo forums for some survey, but
adminstrator deleted all my message, and banned me from the
forum.
Wondering how 'good' is the Lenovo after sales service...
Lenovo, if you like to play this type of
dirty game, I make sure I will follow until the end.
I will post in all forums, and make sure all people see my posting,
and aware how ‘good’ is your service....
the following link is the only left topic in the Lenovo forums,
rest all been deleted by adminstrator.
http://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/VERY-POOR-quality-of-after-sales-service-Fed-up/td-p/1640238
