Why can not have Internet with an identified 3G
Modem?
Sometimes users get a usb 3g modem for the USB SOHO 3G
router such as H690 series 3g router. However, it cannot dialup
to be online. The following instrucation and answer may help
you.
1. Before buying our 3G router, we recommend
our customers to check the compatible list on our website, it could
help you know whether your 3G modem is compatible with our router
currently.
2. Before sharing the broadband with our 3G
router, please make sure that when you plug the 3G modem
into your PC/Laptop, you can access the Internet on the PC/Laptop
directly.
After you plug your 3G modem into the E-Lins USB
SOHO 3G router, please log into http://192.168.1.1 with the default
username and password which are both admin. Now we
assume that your 3G modem can be identified by the 3G router, then
you can see this picture below. Here we take Huawei EC169 as an
example.
If you can’t have Internet via the 3G router, it may
be caused by following issues.
1. No SIM or incorrect
SIM
Before you connect to the 3G network, a suited SIM and 3G modem
are both a necessity. Please install your SIM into the 3G modem
correctly.
2. PIN
Verification
Some SIM need to validate the PIN number by factory default. If
so, please plug the 3G modem into your PC directly, and then
disable this function in the bundled 3G modem utility. Here we take
two models as example.
3. Mismatched
parameters
When we try to connect to the 3G network, some parameters such
as Dial number, APN, Username and
password are required. It is very important for us
to know the correct information. If you see the following
red-circled sentence in the system tools -> system
log page, that means you need to ask your ISP(who
provide you the 3G service) for correct information of
above parameters.
After you get the correct information from your ISP,
please type them into the “Network->3G” page as
below picture shows.
After typing in the correct information, I am
successfully connected to the Internet at once.
If there are any further problems, please feel free to
contact E-Lins Support.
