New laptop keep hanging after installing WC3

coldzero SG

I’ve just bought my laptop during last week’s PC show. After playing around for a week, it’s still perfectly fine. This morning when I installed my WC3 and started playing halfway, suddenly the screen hang and all I can do is to hold the power button and do a hard reset. After that while I was doing my normal surfing, the screen hang again and it keep hanging until I have to resort to uninstall WC3 from my laptop. The problem still continued after that. Whenever I on the laptop after every hang, this error message appears: AsusWSService.exe has stoppped working.

Any solutions and how do I get my computer to install the WC3 and play?
What might have caused the problem?

Specs of my laptop:
Asus
Intel Core I7-2630QM, 2GHz Processor
8GB Ram
Nvidia Geforce GT 540M Cuda 2GB graphic card
Windows 7 Premium OS

Call4ljw SG

I don't have asus laptop/desktop. But AsusWSService.exe refers to Asus Web Storage which i don't think will affect anything. But why not you try stop the process after start-up and see if any problem occurs.

SBS7484P SG

Uninstall that WebStorage crap if you don't need it.

coldzero SG

what is this web storage thing about?

SBS7484P SG

As the name suggests.

coldzero SG

I’ve uninstall it but the problem still persist. After that I did a system restore and when I boot up my laptop, two pop up boxes came

First box:
ACMON Error
Failed to prepare Critical file!
Chameleon Engine out of service!

Second box:
AsusWSService.exe has stoppped working.

coldzero SG

Here’s a short clip of my laptop hanging.. Restored and unistalled 2 programs that caused both the error message show in the above message but the problem still persist. I got my laptop for less than a week only. Help please.

http://www.twitvid.com/B3H95

Call4ljw SG

I suspect that the OS is corrupted. You might want to try a full new OS installation to see if the problem persist.

All laptops have one year warranty, so since yours is new, why don't you go repair it?

coldzero SG

How do I do a full OS installation with an Asus laptop? I tried reformatting my laptop using the ‘Holding F9 method while rebooting’. After reformatting, the problem still persist. The hang still happen like how it is like in the video I posted, the screen just stuck there with the screen keep blinking.

I’m currently overseas till July before I come back in Singapore. I was hoping I can look for some online help.

Assingesling SG

http://www.playdota.com/forums/lofi/t-155028.html

http://www.playdota.com/forums/lofi/t-437437.html

http://www.playdota.com/forums/lofi/t-480861.html

ditzy SG

Wah, your laptop has specs that is more than double that of my alienware. I hope you didn't pay $3500 for that asus.

coldzero SG

Wah, your laptop has specs that is more than double that of my alienware. I hope you didn't pay $3500 for that asus.

I bought it for 1.2k during last week's PC show..

ditzy SG

I bought it for 1.2k during last week's PC show..

Holy crap! Its even almost 2 times cheaper!

coldzero SG

But it’s having problems Sad