Help on HDD Problem~!

xXlccporXx SG

Hi, its me again previously from the Mio problem.

I got another problem , its my porta HDD, bought it from SITEX

Its a Toshiba Art Series 500GB Porta HDD

This kind: http://tinyurl.com/38mr27z

Mine is the white colour de. OK the problem:

Everytime i plug the USB to connect my HDD (Toshiba Porta HDD) to my computer, the HDD will run and then BOOM, my computer got BSOD (Blue Screen Of Death).

It will only happen sometime cuz my Avira will block a file call "autorun.*smething de*".

But when it wont, i get BSOD (Blue Screen Of Death).

Anyone can give me any suggestion to solve this problem?

Thanks,

xXlccporXx

SBS7484P SG

We know what a BSOD is.

Also, disable Autoplay in 'gpedit.msc' and restart before plugging in the HDD.

If the problem still persists, start in Safe Mode, and do a virus scan on the HDD, as it is likely that you have been infected with an autorun virus.

ndmmxiaomayi SG

Let's test something.

1. Disable Avira temporarily

2. Insert the HDD

Let us know what happen. Does it still BSOD?

xXlccporXx SG

We know what a BSOD is.

Also, disable Autoplay in 'gpedit.msc' and restart before plugging in the HDD.

If the problem still persists, start in Safe Mode, and do a virus scan on the HDD, as it is likely that you have been infected with an autorun virus.

For the autorun virus, i did a research online and found out it was a common HDD virus called: autorun.inf (Source: http://en.kioskea.net/forum/affich-100957-how-to-delete-auto-run-virus-through-command) i tried the solutions but the commmand prompt gave me: "Could not found autorun.inf"

I am pretty sure that my HDD have been infected by that cuz Avira also blocked the same "autorun.inf".

xXlccporXx SG

Let's test something.

1. Disable Avira temporarily

2. Insert the HDD

Let us know what happen. Does it still BSOD?

I will try that but i will assure u that it will happen cuz it happened when i disable Avira for gaming etc. .

xXlccporXx SG

And, how do i start safe mode when i boot my computer? What button(s) do i press?

xXlccporXx SG

Ok Updates (so fast >.<)

I just plug the USB cord in to my computer and guess what, no BSOD. (this is when i disable my avira)

I will try if when i enable avira, BSOD comes haunting my computer

xXlccporXx SG

UPDATES

BSOD occured when i enable Avira~! now 2 problems.... is it Avira's fault or HDD?

ndmmxiaomayi SG

I suspect that your HDD may need extra drivers to run, and autorun.inf triggers the installation of the drivers. When Avira blocks it, the drivers can't install and your PC BSOD.

Try this:

1. Disable Avira

2. Plug in your HDD

3. Install whatever software it prompts

4. Unplug your HDD

5. Restart the PC

6. Plug in the HDD (with Avira enabled)

Does it work?

xXlccporXx SG

I suspect that your HDD may need extra drivers to run, and autorun.inf triggers the installation of the drivers. When Avira blocks it, the drivers can't install and your PC BSOD.

Try this:

1. Disable Avira

2. Plug in your HDD

3. Install whatever software it prompts

4. Unplug your HDD

5. Restart the PC

6. Plug in the HDD (with Avira enabled)

Does it work?

I dun understand the software part but i m sure i installed the back up software they provided in the HDD