Their office hours should start from 9am.. I called the hotline
for nearly 30mins and i gave up.. I could not even reach
them, greeted only by humans bots repeating instructions again and
again...
I nid to clarify with them, that my hard disc will not be
formatted as my hard disc is functioning well.
And what's with the repair will be within Three working
days??? It's already going to be a week, and my laptop is not ready
yet.
The most fed up thing is, i can't even reach them through thier
hotline.
Does anyone here experience such situation as well?