answer
1)uninstall any of the following programmes through add/remove
from your control panel.
Messenger Plus! Live
& Sponsor (CiD)
CiD Help
CiD Manager
Bitdownload
Bitgrabber
BitRol
Download Plugin for Internet Explorer
Get-Torrent
Netpumper
Search Plugin
Torrent101
W3player
WinZix
Zone
Media<!--colorc--><!--/colorc-->
While uninstalling any of the above, if you are asked for a
Verification code, please enter the numbers that appear in the
window. When done, be sure to reboot your computer.
<!--coloro:red--><!--/coloro--><-
Important!<!--colorc--><!--/colorc-->
<!--coloro:green--><!--/coloro-->If none of these programs were
listed, then continue with the next step.
2)download Lop uninstaller
3)run anti-virus/malware/adware scanning software on your
computer.
4)download ATF cleaner
Double-click ATF-Cleaner.exe to run the
program.
5) Run anti-virus/malware/adware scanning software on your
computer again.
above is a simplified version of the link provided. follow the
link closely if u are scared u do something wrong or unsure.
credits to:
http://www.bleepingcomputer.com/forums/topic138536.html