Laptop problem!

mascrat SG

Laptop: Dell XPS 1330.
Date of purchase: Apr 2008.

Few months ago, called Dell & got this laptop's motherboard replaced...

NOW...

This laptop giving me problem again! While using, the screen suddenly blank screen(black), then hang..
After I restart it, instead of Vista boot up, it starts showing up weird color screens..

After a few restarts, then it goes back to normal bootup...
Anyone knows whats the problem with it? Need help! Thanks...

yiha093 SG

sorry brother, WRONG FORUM

go find the it tech &support thingy

mascrat SG

oops sorry. I'm new here. haha.

ditzy SG

Call them and get the motherboard replaced again. Dell rhymes with hell for a reason.

Forbiddensinner SG

sorry brother, WRONG FORUM

go find the it tech &support thingy

http://www.sgforums.com/forums/2250

Here it is.

mascrat SG

haha. My warranty already over, so its either I extend warranty or get a different laptop liao. :P

ditzy SG

Ok, get a new laptop, close this thread.

Raraken SG

Your M1330 got the 8400M GS card inside right? Then your GPU failed. My friends laptops same model, the GPU failed, they went service centre. They replaced the card and now it works. I say friends cos got a few own this model. You're not the only one XD

ndmmxiaomayi SG

I can't recall if Dell had a recall for those lappies using the faulty graphics cards made by nVidia. If your laptop is one of those models and qualify, you can call up Dell and ask them to replace the card or laptop. Should also come with additional warranty.

Apple, HP, Compaq, etc are also affected.

mascrat SG

Okay thanks!

Emm, is the replacement thing still on? & where're the service centres in SG? haha.

Raraken SG

I think Suntec got one, my friend said he went there. If your lappie still under warranty then can lah. You could go check, and get it replaced, a lot cheaper than getting a new laptop if your laptop doesn't qualify for the replacement program or your warranty gone (If you went for the 1 year warranty lah.

Raraken SG

http://en.community.dell.com/blogs/direct2dell/archive/2008/08/18/nvidia-gpu-update-dell-to-offer-warranty-enhancement-to-all-affected-customers-worldwide.aspx

http://supportapj.dell.com/support/topics/global.aspx/support/dsn/document?c=sg&dl=true&docid=47B421B3EDBD05B4E040A68F5A28777D&journalid=6CEE26EC6148E6D0E040AE0AB6E15046&l=en&s=gen

Edit: Unlinked second link as sgF will add extra encoding to the URL, leading a user to a dead link.

mascrat SG

Thanks Raraken!!

I've called DELL and they've confirmed that its the graphic card problem. They'll be extending my graphic card warranty (1year) and they'll be coming down tmr to replace that card for me!

Thanks all! :)