Ok first and foremost im not here dissing about Starhub. Im a
really huge fan of Starhub and their services. Im using their
mobile, cable tv and cable modem.(10 years of support)
But recently i changed from my old set top box (the smal black
colour version) to their Hubstation. For the first year i
experienced a lot of lagging, shows not recorded when i already set
them to. But all solved after they upgraded the software. After the
warranty ended, suay2 the thing crashed and totally died on me. So
nvm i thought it was due to excessive tv watching from my family.
Go to Hougang to fix the thing. however a few months later another
problem the thing suddenly could not stop rebooting itself. So i
went to hougang again to get it fixed. This time i spent a little
longer in the shop coz die2 i wanted to get it back by today
(weekends got EPL and our inaugural F1 race). To my horror people
kept coming in and going out of the shop sending their Hubstation
for repair. 90% had similar problems i faced with my hubstation (no
power, could not stop rebooting) and all warranty expired. Then i
realised that i was not alone with this problem.
I understand that this is the 1st version of the Hubstation so
teething problems are definately expected. But its like day light
robbery for them to sell to the consumers a ticking time bomb. I
pity those fellas that actually paid for the hubstation ($400 or
something like dat rite?) Luckily got mine for free so im not so
fed up, just fed up that i dunno when my Hubstation is gonna fail
me again (hopefully not during a BIG EPL game). And plus my
contract ending in October. Hoping Starhub could offer me something
enticing to continue my support for them or else i cabot to MIO or
watch online. hehe
I hope Starhub cleans this mess up with a new version of the
Hubstation.
Anyone of you here also experincing the same problems with your
Hubstation?