Recently there seems to be too many employees from PRC who
cannot speak English in Singapore. This is a big issue as I
cannot fathom why they work in the hospitality industry when they
cannot speak English. Even the very basic requirements of the
language are beyond them. This trend is very troubling as we
are trying to improve our services standards here but have people
working as frontline staff who cannot comprehend what the customers
wants.
I am writing in to ensure the authourities look seriously into
this problem because of what happened to me and my very important
client. We were at a cafe in a five star hotel in Singapore.
I asked for the bill. The waitress was from PRC - she
brought milk for my coffee. My client laughed but he was
already late for his flight and was not too impressed. I told
her again - I want the bill and even gesticulated the action of
writing which everyone waiting tables usually understands.
What happens next is a complete shocker - she brings two mugs
of beer. I lost it - I went around and looked for someone who
was not Chinese to ensure they weren't from PRC and got the bill in
two minutes. Don't these workers need to sit for an English
competency test or something before being employed or are people
from PRC given a waiver on this requirement? I don't see
frontline staff from other nations working in this country that
cannot speak English, even Bangladeshi general workers on
Constrcution sites speak relatively good english. This is
really mind boggling!
The foreign trash from China are the favoured ones from LKY thus
the leniency towards them. I absolutely
agree with you that we have no problem communicating with the other
foreigners from other countries who work here.
Anyway, these foreign trash from PRC - some have attitude
problem like expecting the locals to understand what they
speak.
As a chinese I am a little lenient to them to communicate
to them in Mandarin, but even then I do get stuff which I don't ask
for. May be basically, they do have
interpretation problem other than not able to communicate in
English.
