At the IT Show in March, I bought a Mustek digital photo frame
from a stall - Amconics Technology. 4 months later is stopped
working. When brought to their shop at #03-30 Sim Lim Square, I was
told that the power adapter/cable is faulty and that I need to
purchase a new one at $20 because it is an accessory, therefore not
covered by the 12 mths warranty. Accessories have only 7 days
warranty. Peggy Yu, the boss, insisted that, like the power charger
of a mobile phone, it is not covered by warranty.
I protested that without the power adapter/cable, the digital photo
frame doesn't work, so how can it be considered as an accessory,
unlike a mobile phone which runs on batteries.
Is Amconics Technology being unfair, or is it to be accepted?
Thanks.
The phone charger of a mobile phone is warrant for 6months.
Check your warranty card and read what it says. Different
products have different warranty periods + Different views of what
's an accessory ect.