May I have the following information please?
1. System specs
a. Operating System (Vista, XP, Linux, etc)
b. Total amount of RAM
c. Total amount of hard disk space and the amount left
d. Processor speed
e. When you say the computer is functioning slowly, does it
occur when you run games or you're doing nothing at all?
f. Please run this file - http://www.mediafire.com/?4lbtu0v4qj9
Save it as startup.bat
Change the file types to All Files.
If you're using Vista and UAC is turned on, please right click
and select Run As Administrator.
When done, Notepad will open. Please post back the contents of
this Notepad file in your next reply.
2. When was the last time you defrag your hard disk?
3. When you say Internet Explorer disappears, what do you mean
by that? The icon on the desktop? The one on Start Menu? Or some
other places?
4. What you mean by you want to send it for configuration?