no internet but router is doing fine

4794 SG

Hi all,i got a problem with my internet.When i double click on internet explorer,the page cannot be displayed,means that i don have internet but the problem is my router is doing fine and when i double click on firefox i can surf the net

when i diagnose the problem,this is what it says " Windows has detected that this computer is part of a domain,If you are currently connectted to a home or private network,click next to continue "

Than after that it says " Windows cannot connect to the internet using HTTP,HTTPS,or FTP.This is probably caused by firewall settings on this computer.Check the firewall settings for the HTTP port(80),HTTPS port(443) and FTP port (21)."

I already config my firewall to allow the port to pass through but the same thing still happen

Any suggestion is greatly appreciated ^^

ceecookie SG

Have u correctly configured your router?

4794 SG

Have u correctly configured your router?

You mean by typing my ip adress and config the router? yes i tried but its not working,i type in the ip adress but it show page cannot be displayed

eagle SG

i think he means whether you have configured the router to log in to your ISP properly, i.e. the internet settings of your router.... connection type, the parameters, login name and password, etc...

You might also want to try turning off your firewall to see if your firewall is causing the problem.

4794 SG

i think he means whether you have configured the router to log in to your ISP properly, i.e. the internet settings of your router.... connection type, the parameters, login name and password, etc...

You might also want to try turning off your firewall to see if your firewall is causing the problem.

I don get it,can slimpify? sorry

Thnx

eagle SG

I don get it,can slimpify? sorry

Thnx

was your router working before this? Or did you just set up a new router?

thoreldan SG

there's nothing wrong at the hardware end (router) since he can use FF to surf the net

have you entered dns / proxy setting?

or try disabling the firewall as someone else mentioned

eagle SG

oh, I thought he diagnosed the problem in FF

if only IE, then quite likely due to firewall...

4794 SG

was your router working before this? Or did you just set up a new router?

It was working,did not change a new router,all along using the same router

4794 SG

there's nothing wrong at the hardware end (router) since he can use FF to surf the net

have you entered dns / proxy setting?

or try disabling the firewall as someone else mentioned

Disable the firewall but still not working,what is dns/proxy setting? mind slimpifying? thnx

eagle SG

what firewall are you using?

are you using any anti virus?

4794 SG

what firewall are you using?

are you using any anti virus?

From what i know its only windows firewall,as for anti virus,its McAfee virusscan enterprise ver 8.0.0

eagle SG

From what i know its only windows firewall,as for anti virus,its McAfee virusscan enterprise ver 8.0.0

try turning off both the firewall and virusscan for a moment. From what I know, mcafee enterprise also has a firewall

BrUtUs SG

most likely ur explorer got problem... u can msn? + IE version? if worst case use system restore to the day its still alive...

4794 SG

try turning off both the firewall and virusscan for a moment. From what I know, mcafee enterprise also has a firewall

ok,thnx for your suggestion.Will try that out later

4794 SG

most likely ur explorer got problem... u can msn?

Msn also cannot,it say like got firewall blocking.Even online games also cannot start

BrUtUs SG

Msn also cannot,it say like got firewall blocking.Even online games also cannot start

can tell us wat u did to your com previously before these happened??

4794 SG

can tell us wat u did to your com previously before these happened??

i went to sp to get the laptop service because one of the os is missing,so got one guy came and helped,he told me that one of the files is corrupted( i don know what file it is),than i don know what he did,somehow the missing os came back....than from that day my IE become like that

ceecookie SG

Singapore Poly student?

Anyway,what brand is your router?U can try factory-resetting your router to see if it works with factory settings.

For Linksys,press the Cisco Button...and for other brand try looking for the reset button.Make sure its not soft reset one ah,which will merely restart it

ceecookie SG

Sorry i made the posting late coz i was surfing another forum...anyway i guessed it through ur antivirus,which is standard for SP Student.

And McAfee VirusScan Enterprise might not have firewall..coz my Windows Security Centre cannot detect it.