NEED Help On Internet Explorer With My Laptop.. THANKS!!

ndmmxiaomayi SG

Acer laptop comes with Norton Firewall which tends to block some programs like msn etc. and my advise to you is that you try to turn it off which eventually might slove your problem or if not try calling their technical support hotline but I tell you this if you call them, do it in the morning if not you will end up waiting ages for their operator to pick up.

Lastly it is quite common you encounter such issue as Acer quality is not that good since they are cheap and they belong to low end side, my friends who bought acer regretted because they had to service their laptop quite often.

Firewall and DNS would practically have no link.

Gateux SG

Well Abao, if u want edvidence you can ask around those poly students who use acer or get yourself a job in acer and u know the truth coz i just left e company last month and when u get in there, u will know how bad they are and how many people wanting to complain them to CASE. :)

LongitudinaL SG

my acer laptop does not come with norton anti virus.. it doesnt hav any disc for me to install it.. OK heres the result when i typed ''/ipconfig /all''..

Windows IP Configuration

Host name..........:dbe-nb00000

Primary Dns Suffix.........:sd.sp.edu.sg

Node Type........: Hybrid

Ip Routing Enabled.........:NO

WINS Proxy Enabled..........:No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix...:

Description...........:Broadcom NetLink<TM> Gigabit Ethernet

Physical Address........:00-16-D3-EE-76-47

Dhcp Enabled..............:Yes

Autoconfiguration Enabled................:Yes

IP Address................:0.0.0.0

Subnet Mask...............:0.0.0.0

Default Gateway...............:

DHCP Server...............:172.17.0.48

Ethernet adapter Wireless Network Connection:

Media State..............:Media Disconnected

Description..........:Intel<R> wireless wifi link

Physical Address..........:00-1D-E0-3E-65-65

This is the result when i use my laptop with battery and connecting to my modem..

LongitudinaL SG

when i TRY to use other ppl de wireless rite.. the results shows tat i sent 4 packets and received 4 packets and lost 0 packets.. which means im connected to internet... but still i double click IE still page cannot be display.. very fedup wor.. and err i tried to surf www.google.com then it shows a new error.. so cool eh. it shows tat website is invalid and the address from ''http://www.google.com'' becomes ''http:///' .. strange sia.. omg my com really sucky

ndmmxiaomayi SG

Eh... everything looks wrong.

If you can play Windows Internet games, then you should have an IP address.

But with your modem, it shows 0.0.0.0.

How you connect your modem? How you connect your router?

Alucard101 SG

Seems like problem and a small tip,from dos u can copy and paste.Right click on the window->edit->mark and then enter.Atleast will save the typing.

abao SG

Mine works well. 3 years into operations so far... considered fully depreciated by my standards.

abao SG

my acer laptop does not come with norton anti virus.. it doesnt hav any disc for me to install it.. OK heres the result when i typed ''/ipconfig /all''..

Windows IP Configuration

Host name..........:dbe-nb00000

Primary Dns Suffix.........:sd.sp.edu.sg

Node Type........: Hybrid

Ip Routing Enabled.........:NO

WINS Proxy Enabled..........:No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix...:

Description...........:Broadcom NetLink<TM> Gigabit Ethernet

Physical Address........:00-16-D3-EE-76-47

Dhcp Enabled..............:Yes

Autoconfiguration Enabled................:Yes

IP Address................:0.0.0.0

Subnet Mask...............:0.0.0.0

Default Gateway...............:

DHCP Server...............:172.17.0.48

Ethernet adapter Wireless Network Connection:

Media State..............:Media Disconnected

Description..........:Intel<R> wireless wifi link

Physical Address..........:00-1D-E0-3E-65-65

This is the result when i use my laptop with battery and connecting to my modem..

From what you pasted in it looks like you are using your school's ethernet cable... would be good if you can get your school's helpdesk to help you out as well.

Otherwise you can try releasing and renewing an IP Address:
start>run>cmd
ipconfig /release
ipconfig /renew

LongitudinaL SG

Yo guys the accurate ''ipconfig/all'' result is over here.. im sorry for the last reply which is wrong cuz i dunno wad went wrong... so they new one is over here.. im connecting to my modem btw... heres the result..

Microsoft windows XP [version 5.1.2600]

C:\Documents and Settings\longitudinal>ipconfig/all

Windows IP Configuration

Host Name...........................:Dbe-nbLongitudinal

Primary DNS Suffix..............:Sd.sp.edu.sg

Node Type...............:Hybird

IP Routing Enabked.................:No

Wins Proxy Enabled..........................:No

DNS Suffix Search List.................:sd.sp.edu.sg

Sp.edu.sg

edu.sg

Ethernet adapter Local Area Connection:

connection-specific DNS Suffix...:

description.....................:Broadcom Netlink(TM)Gigabit Ethernet

Physical Address...................:00-16-D3-EE-76-47

Dhcp Enabled.......................:Yes

Autoconfiguration Enabled.............:Yes

IP Address........................:202.156.235.16

Subnet Mask.........................255.255.248.0

Default Gateway....................:202.156.232.1

DHCP Server.............................:172.17.0.48

DNS Servers........................:202.156.1.58

218.186.1.38

202.156.1.38

Lease Obtained........................ Friday 21March,2008 11:07:39pm

Lease expires.....................................:Saturday,22March,2008 3:07:39AM

Ethernet adapter wireless Network Connection:

Media State..............:Media disconnected

Description....................:Intel(R) Wireless WiFi Link 4965AGN

Physical Address.....................:00-1D-EQ-3E-65-65

DONE.... thanks everyone for helping me.. i hope can solve the prob.. drag very long liao.... pls help.. thanks... the above is my accurate ipconfig/all... thanks..

ndmmxiaomayi SG

http://samspade.org/whois/202.156.235.16

I'm a bit surprised at the IP address. Anyway, I have no idea how Starhub works so I can't tell if the configuration is correct.

Can you try pinging all of these 3 DNS servers:

202.156.1.58

218.186.1.38

202.156.1.38

Ping can be done through Command Prompt.

Go to Start > Run, type in cmd and press Enter.

Type in ping 202.156.1.58 and press Enter.

Repeat for the next 2 sets of IP addresses.

GIB SG

Just my 2 cents but what is your IE proxy setting? If only IE itself cannot connect to the internet, that could be the IE proxy setting has been configured to use a proxy server.

LongitudinaL SG

Ok the results for the 1st ping 202.156.1.58 .... is

Packets:Sent=4,received=0,lost=4(100% Loss)

2nd Ping 218.186.1.38 is..

Packets:Sent=4,Received=0,lost=4(100% Loss)

3rd Ping 202.156.1.38 is...

Packets:Sent=4,Received=0,lost=4(100% Loss)

LongitudinaL SG

err i oso suspect is my IE proxy settings tats creating the problem.. but i juz dunno how to solve it lehh or configure the correct IE proxy settings.. my IE proxy settings now is being set to my school's setting.. which is something like ''sp.edu.sg'' with 8888 ports.. how ?? help pls... arghhh im so pissed

ndmmxiaomayi SG

Let's try changing your proxy settings first. Restart your computer after that to see if SP has locked down certain changes to Internet Explorer.

1. Open Internet Explorer. Click on Tools > Internet Options.

2. Select the Connections tab.

3. Click on LAN settings button.

4. Untick the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) box.

5. Click OK to apply the settings.

6. Restart the computer. See if you can access the Internet now.

If it doesn't work, try this:

1. Open Control Panel, double click on Network Connections.

2. Right click on your connection and select Properties.

3. Double click on Internet Protocol (TCP/IP)

4. Select Use the following DNS server addresses radio button.

Add in these 2 IP addresses:

208.67.222.222
208.67.220.220

Click OK to apply the settings.

LongitudinaL SG

FIRSTLY.. i wanna THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK THANK ''ndmmxiaomayi'' for her great help!! well thanks alot everyone who helped out... its now solved... i mean the problem is finally solved.. so its the proxy settings yea... thanks alot la.. i really appreciate it althought im new to the forum.. this forum really is good.. THANKS ALL

abao SG

it boils down to just the proxy in the end =_=||

ndmmxiaomayi SG

Don't be so happy yet. As you are in a domain, SP could have certain policies to lock down the changes to IE. Now you could change it, but on the next restart of computer, everything could be reverted.

Then you start everything all over again.

LongitudinaL SG

hmm.. everything seems fine now.. even i restart or shut down my computer.. then internet connection is still there and i can surf internet now.. im now using my laptop to surf this website eh. haha so i dun think SP have lock down any changes to this laptop.. anyway thanks.. if i have anymore help ill approach this forum.. it really is good.. haha thanks!!

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