NEED URGENT HELP

last SG · 2007-09-06T00:32:18+00:00

Your image shows "Removable Drive (F" which means it is detected on your com. But for his case, the com doesn't even recognize his drive. So I guess your sol...

DjMatrix SG

hello to all i have a big headache regarding this problem.

2 days ago, my boss bring his laptop and ask me help him reformat as he is nt gd at computers.but he had 400 mb of files(ms word, pics) so i suggested him to xfer to my creative stone as i had over 600 mb free. after reformat his laptop ok le, now i cannot open my creative stone at all.i connect it to my/his laptop/pc we either see no device found or getting a I/O error message.please help or advise on wad we can do, is it possible for me to go down to creative and ask them to help as the files are all still inside mp3. he is using a toshiba laptop which he bought it last yr so if worse case scenario, can he go down to toshiba to do some memory backing up to get back the files? the files are really impt and i would appreciate ur help.

thanks in advance peeps.

ndmmxiaomayi SG

Can you try installing the Creative software on his laptop first, restart computer and see if it works.

DjMatrix SG

the stone no software, basic plug n play type.1st time i canot open the mp3, isitpossible to use the toshiba to do back up memory? is it expensive if waraanty expire in june 07?

BrUtUs SG

u got reinstall the device drivers anot?

ndmmxiaomayi SG

Does it work on your own computer since it has no software?

Xephone_xenon SG

Die liao die liao.
Prepare to get fired.

DjMatrix SG

monday before i xfer the data to it, it works like a charm on both laptops n pc, canot be usb cable prob cos i used 3 diff kind all canot.now my mp3 cant even on as got ms word files inside.the msword files v v v v impt, really need it by fri/sat.is there anyway can extract it out? the files all still inside the stone as nv delete but jus canot open the mp3

ndmmxiaomayi SG

If the firmware corrupted, you won't be able to retrieve anything.

Can you please try the manual way to force it to open... some devices are just so idiotic in Windows.

Say your removable drive is F.

Go to Start > Run and type in F:\ and press Enter.

DjMatrix SG

the file directory is corrupted and unreadable..pls help i have 3 kids to feed..

ndmmxiaomayi SG

1. Start > Run and type in cmd

2. cd F:\ or just F:\ or just F:

Can you access it?

Replace F with your removable drive letter.

DjMatrix SG

tried, mine is H: doenst works either same error msg

euc SG

hor, i know why!

i give you solution next monday.

ndmmxiaomayi SG

Last chance... might not work. Download a Live Linux distro and boot up to it. Plug in the MP3 player and see if it is detected. If yes, you can try and recover the files.

Knoppix is recommended as it can "see" Windows partition.

You can transfer those files via Command Prompt in Knoppix. I think the command is copy.

For more help, type in copy --help. Note that it's two dashes (-)

DjMatrix SG

Originally posted by ndmmxiaomayi:
Last chance... might not work. Download a Live Linux distro and boot up to it. Plug in the MP3 player and see if it is detected. If yes, you can try and recover the files.

Knoppix is recommended as it can "see" Windows partition.

You can transfer those files via Command Prompt in Knoppix. I think the command is [b]copy.

For more help, type in copy --help. Note that it's two dashes (-)[/b]

i will try this tml, i duno how to do it so need to ask IT dept help

euc SG

Actually, its due to a .ini file that was created inside your mp3 player. It disables opening or give error messages depending on how it has been modified. Lucky yours is not xbox 360, if you have IO error, your xbox will have the three rings of death.

me_a_clone SG

good luck Wink

ndmmxiaomayi SG

How are you going to open that when you can't even the MP3?

euc SG

Happened many times to me.
What I did was search for a file that is inside ( die hard 4.avi)

and when it show up in the search results ( H:Movies\diehard4.avi ), I right click and choose 'Open Containing Folder'. From then on, I click up, up and deleted the ini file.

LatecomerX SG

Can you stop using colours that provide low contrast against the background? -_-

euc SG

Just want see who bother read my post